While health officials are still learning about the spread and severity of the Coronavirus (COVID-19), the virus can spread from person to person. At The Webster Apartments we want to keep the potential for spreading the COVID-19 virus to a minimum. Therefore, at this time we have implemented screening procedures for applicants and guests, both prior to and at the time of arrival. If your country of origin is on the US Center for Disease Control’s list of affected geographic areas or if you have recently travelled through one of those areas, and are presenting with symptoms, or have been exposed to anyone presenting with symptoms, your application may be denied and/or you may be denied housing at The Webster Apartments. In such event, any prepaid fees will be refunded.

Cancellation & Refund Policies

Home Cancellation & Refund Policies

RESERVATION CHANGES & CANCELLATION POLICIES

 

RESERVATION CHANGES

  • To request a change to your arrival date after you’ve been confirmed, contact Admissions at admissions@websterapartments.org.
  • Pending availability, requests will be accommodated, and applicants will be required to pay a $75 administration fee which must be paid to adjust the reservation.
  • Reservations for the Summer/Fall Intern Housing Program are made in block weeks for both arrivals and departures. You will be billed for the entire week of your block weeks and may arrive/depart any day during your reserved block week. Changes to your arrival/departure date will align with the corresponding check-in block week.

 

RESERVATION CANCELLATION

Before Arrival

Applicants who would like to cancel their reservation must contact admissions@websterapartments.org as soon as possible.  Such cancellations are subject to a cancellation charge.  The amount of the cancellation charge is determined on Webster’s success in finding a replacement guest for the cancelled reservation and may be subject to an additional $75 reservation change administration fee. If the pre-arrival balance has already been paid, the $215 one-time amenity fee payment is fully refundable.

 

After Arrival

After a guest has checked-in, a reservation cannot be cancelled, and the $215 one-time amenity fee is non-refundable. 

TERMS & CONDITIONS

  • Webster Apartments is a private, not-for-profit organization that reserves the right to enhance, withdraw or modify services provided in connection with your accommodations.
  • Bi-weekly room and board rates are subject to change at the discretion of the Webster Apartments. Annual rate increases typically occur during the first bi-weekly billing cycle in October.  Any guest impacted by said increases will be notified in advance of the rate adjustment.
  • Webster reserves the right to cancel a reservation without prior notice in the event of overbooking or for any other reason not prohibited by law.
  • The guest is not entitled to a release from this reservation or a refund of room & board because of inconvenience by construction, renovation, maintenance, or for any other reason except as expressly provided below.