Below you can find Webster’s policies for reservation changes & cancellations.

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Reservation Changes

  • To request a change to your arrival date after you’ve been confirmed, contact Admissions at
  • Pending availability, requests will be accommodated, and applicants will be required to pay a $75 administration fee which must be paid to adjust the reservation.

Reservation Cancellations

Before Arrival

Applicants who would like to cancel their reservation must contact as soon as possible. Such cancellations are subject to a cancellation charge. The amount of the cancellation charge is determined on Webster’s success in finding a replacement guest for the cancelled reservation and may be subject to an additional $75 reservation change administration fee. If the pre-arrival balance has already been paid, the $300 one-time amenity fee payment is fully refundable.

After Arrival

After a guest has checked in, a reservation cannot be cancelled, and the $300 one-time amenity fee is non-refundable. 

Terms & Conditions

  • Webster Apartments is a private, not-for-profit organization that reserves the right to enhance, withdraw or modify services provided in connection with your accommodations.
  • Bi-weekly room and board rates are subject to change at the discretion of the Webster Apartments. Annual rate increases typically occur during the first bi-weekly billing cycle in October. Any guest impacted by said increases will be notified in advance of the rate adjustment.
  • Webster reserves the right to cancel a reservation without prior notice in the event of overbooking or for any other reason not prohibited by law.
  • The guest is not entitled to a release from this reservation or a refund of room & board because of inconvenience by construction, renovation, maintenance, or for any other reason except as expressly provided below.