Information and protocols as of June 1, 2021

In alignment with the mission of The Webster Apartments, the health and safety of our guests has always been a top priority.

At the onset of the pandemic in early 2020, The Webster Apartments began closely monitoring the virus and implemented a series of policies and procedures intended to keep the Webster community safe and reduce potential exposure. Thus far, these measures and the personal measures taken by our guests and staff throughout the pandemic, have been successful at protecting our community at large. For that, we are extremely grateful.

Webster’s staff has worked tirelessly to ensure the health and safety of our guests, our staff, and our facility.

Today, although more people around the world are becoming vaccinated and the number of cases in New York City continues to decline, we cannot completely let our guard down. The Webster Apartments will continue to maintain the following health and safety practices until further notice.

The Webster Apartments will continue to monitor federal, city and state guidelines to ensure we meet or exceed all guidance to limit COVID-19 exposure. This may result in changes to some of our policies and procedures and we will continue to update this page to reflect these updates.

Webster Apartment Rooftops
Cleaning & Sanitizing

Cleaning & Sanitizing

Webster Apartments has implemented a more frequent sanitizing protocol that is being done building-wide, on a daily basis. A Cleaning and Sanitizing Checklist is utilized by all Housekeeping staff for guidance and then submitted to the office on a weekly basis. Guests will also notice that additional hand sanitizing stations and reminder signage have been added in high volume areas throughout the building.

Proper Hygiene

Proper Hygiene

The protection and safety of everyone is a shared responsibility. In addition to vaccinations, proper cleaning, sanitizing, social distancing and face coverings, the best way to prevent and stop the spread of the virus is to wash your hands and cover your coughs. For more information about proper hand washing protocols, please visit When and How to Wash Your Hands on the CDC website.

Face Masks

Masks Required if Unvaccinated

Per CDC guidelines, masks are required for non-vaccinated guests and visitors inside the building. Masks will not be required for individuals who are fully vaccinated. For more information on relaxed restrictions, safe activities and how to protect yourself and others, please visit When You’ve Been Fully Vaccinated and Choosing Safer Activities on the CDC website.

Temporary Suspension of Services & Offerings

To further reduce risk for guests and staff, the following services/offerings have been temporarily suspended or limited until further notice:

In-room Housekeeping Services
During this time, housekeepers will NOT be accessing guest rooms for general cleanings, to replace bed linens, empty garbage, etc. Housekeeping staff has been reallocated to maintain the increasing cleaning and sanitizing schedule in more high volume and high-touch areas of the building. Guests have been provided with a small supply of disinfecting wipes and certain cleaning supplies (i.e. vacuums) may be signed out from the Front Desk for their use. Guests may leave their garbage cans outside of their rooms to be emptied on their general cleaning day. Housekeeping will also resupply garbage bags to guests as needed.

Visitor Policy
Building access is currently limited to registered guests and essential personnel only. We hope to lift this restriction to allow day and overnight visitors back in the building as soon as it is safe to do so.

Events & Tours
Until further notice, all in-person events and tours are suspended.

What to do if you feel sick or have been exposed to COVID-19

If you have a fever, cough or other symptoms consistent with COVID-19, or, believe you’ve been exposed to someone with COVID-19, please stay in your room. Contact your healthcare professional if needed (if you are experiencing mild-to-severe respiratory symptoms) and then contact Guest Services as soon as possible.

Consistent with recommendations from the CDC, Webster will provide you with a temporary quarantine room and all other necessary supplies and services for the health and safety of you and the entire Webster Community.

What to do if you feel sick or have been exposed to COVID-19
Private Meeting Rooms

Working Remotely & Private Meeting Spaces

As more guests are working remotely, Webster has taken additional steps to ensure our facility and technology can meet the work from home needs of our guests:

  • Additional socially distant, private workstations added throughout the first floor of the building
  • Three private meeting rooms have been created for guests to reserve for work conference/video calls
  • Wi-Fi speed and service has been optimized throughout the building to ensure we have the capacity needed to handle the increased demand on our networks.

Additional Resources

As this situation evolves and more information becomes available, The Webster Apartments is committed to relaying all necessary information to our guests in a timely manner. In the meantime, please refer to the following federal and state COVID-19 resources and sign up for automatic updates to stay in the know:

As always, if you have any questions, or if there is anything else you need to make this transition as seamless as possible, please reach out to us at [email protected].