Requests

No Need to Visit the Front Desk!

Now Make These Guest Requests Online!

Luggage Room 

During your stay at Webster, personal items such as luggage can be stored for you at no charge in our Luggage Rooms.  To request to store your items or to retrieve your items at any time, please click on the link below and follow the prompts.

SUBMIT TRUNK ROOM REQUEST

Sick Tray Request

One of the benefits of community living is the Dining Room experience where you can enjoy delicious meals with friends, get acquainted with new guests and catch what’s hot on TV!  Unfortunately, there are times when you’re just not feeling well and its best to rest and restore in your room.  When you’re feeling under the weather, you can make a request for a sick tray to be delivered to your room.  Webster does not offer room service but when you’re not feeling well, you can make a request using the link below for any meal.

BREAKFAST SICK TRAY

LUNCH & DINNER SICK TRAY

Bagged Lunch Request

Need lunch to go?  Request a bagged lunch and pick up in the morning before heading out to work or on your next road trip.  Bagged Lunch pick up is no later than 8:45am on at the end of breakfast. Please access the link below and follow the prompts.

REQUEST A BAGGED LUNCH

Maintenance Request

Guests are strongly encouraged to use our secure, online maintenance request system https://websterapartments.tikkit.us/requests for any repairs needed in their rooms, restrooms, showers or common areas.

1. If you have not used the Tikkit system before, you will be asked to enter your email address
2. Check your email and find a welcome email from “Tikkit”
3. In the email you will be directed to select a green button.  This will automatically direct you to the Tikkit website
4. NOTE: No password is required for Tikkit

Once Tikkit is opened

1. Select the tab on the top right “File a request”
2. Enter required fields:
   1. Short Description
   2. Request type
   3. Priority
   4. Details:  Please enter location and any additional information that will be useful to the facilities team
   5. If you have pictures, you can add them as attachments
3. Select “Submit request” at the bottom of the page
4. Guest will receive an email once a request is opened
5. Guest will receive an email if there are any messages from the Webster Facilities team regarding the request
6. Guest will receive an email that was the request has been closed/complete

If you have any questions as always, please contact guestservices@websterapartments.org