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Thank you!

Thank you, {Guest Name (First):5.3}, we have received your checkout notice submission. Please check your email for further instructions.

If you have any questions about your checkout, please email guestservices@websterapartments.org.

ABOUT YOUR checkout

All guests must check out by 11 AM on their departure date by coming to the front desk to return their keys. A late fee of $100 per night will be assessed if you do not check out by 11 AM.

Final Bills

  • You will receive your final bill via email approximately two weeks before your scheduled checkout date. It will include room & board billed through your checkout date and any fees incurred.
  • Your Final bill is due on receipt. Please notify Billing as soon as possible if you experience any issue with payment or if your payment will be delayed.
  • Final bill payments can be made by ACH debit, PayPal, wire transfer, credit or debit card, and personal check. Payments by Paypal and credit or debit card will incur a $15 convenience fee.

Checking Out – Room Condition, ID Card, Keys and Mail

  • Upon checkout, your room should be restored to its original condition, excluding normal wear and tear.
  • Do not leave personal property or garbage in the room. The Webster will not take responsibility for any personal property left behind. These items will be immediately discarded.
  • ID Card and Keys (Room and Mailbox) should be returned to the Front Office on your checkout date by 11 AM. If a guest requests a later checkout time (until 1 PM) a $100 fee is charged.
    • ID Cards can be kept as a memento upon checkout, no charge.

Checking Out – Movers

  • Any guest who requires the assistance of a male, or movers, up on the residence floors, i.e., in your room or on the elevator, must request an appointment time when you submit your checkout notice. This allows the Webster team to arrange for the necessary resources to be available for escorting them. If an appointment is not made in advance, the Webster staff will do its best to aid and access, but there may be a significant waiting period.
  • If you are hiring professional movers, we will need the following information two business days prior to the date scheduled:
    • Name of the moving company.
    • Date and Time of move.
    • Certificate of Insurance from the moving company.

Checking Out – Luggage

If you have stored any luggage in the trunk room, please submit a trunk room request at least 3 business days prior to your departure:
https://www.tfaforms.com/4700190.

Checking Out – Mail Forward

Notify the United States Postal Service online at http://www.usps.com/manage/forward.htm, or visit your local post office 3 to 4 weeks prior to moving for a forwarding address form. Parcels and packages received after your departure will be returned to sender.

FREQUENTLY ASKED questions

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