ABOUT YOUR checkout
All residents must check out by 11 AM on their departure date by coming to the front desk to return their keys. A late fee of $100 per night will be assessed if you do not check out by 11 AM.
Final Bills
- Final rent invoices and/or fees are due upon receipt. All methods of payment will be accepted at this time. A late fee of $50 will be assessed if your final rent payment is not paid in full within (5) five days from the date of the invoice. If payment of your final invoice is not made prior to departure, your account will be sent to collections. For questions, please email [email protected]
Checking Out – Room Condition, ID Card, Keys and Mail
- To avoid fees associated with not leaving your room in the proper condition, residents must abide by all of Webster’s Checkout Policies including the condition in which to leave your room. Rooms must be left in a condition in which it is ready for someone to move in, immediately following your move, this includes:
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- Removing all personal items from the space (including unopened personal food or toiletries).
- Setting furniture in the way it was on your move-in day.
- Discarding all garbage and placing it in appropriate receptacles in the trash room.
- Cleaning floors to broom-swept condition.
- Wiping down desk and chair surfaces.
- Cleaning the microwave and fridge, removing any/all items.
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- Keys (Room and Mailbox) should be returned to the Security Desk by 11AM on your checkout date. If a resident requests a later checkout time (until 1 PM) a $100 fee may be assessed.
Checking Out – Movers
- If you are hiring professional movers, we will need to EMAIL [email protected] the following information two weeks prior to your departure date:
- Name of the moving company.
- Date and Time of move.
- Certificate of Insurance from the moving company.
Checking Out – Mail Forward
- Webster is NOT responsible for any mail or packages after a guest departs.
- As soon as possible, visit the Front Desk or a United States Post Office location to obtain a Mail Forwarding form. Complete and then submit your Mail Forwarding form to the United Stated Post Office.. Note, due to the nature of Webster’s business, these requests CAN NOT be submitted online.
- Regular mail (ie: letters, bills, etc.) received after a guest’s departure will be returned to sender.
- Webster cannot hold or forward any packages or parcels received after a guest departs the building and many merchants and delivery services (ie: Amazon, UPS and FedEx) will not allow us to “Return to Sender.” Please be sure to change your address on ALL merchants prior to placing an online order after your departure.