FAQs

Home FAQs
  1. Where is The Webster Apartments located?
  2. What are the requirements to apply for a room at The Webster?
  3. How do I apply?
  4. What will I need to pay prior to check-in?
  5. How long can I stay?
  6. What are your room & board rates?*
  7. What is included in my rate?
  8. How much notice do I need to give when I want to move out?
  9. What will you provide in my room?
  10. What time is check in?
  11. Is there anything special I should bring?
  12. Where can I do laundry?
  13. Can my friend visit me?
  14. Can I bring a refrigerator? Can I cook in my room?
  15. Do I have the option of not eating my meals at Webster or not using your housekeeping services and paying a lower rate?
  16. I have special dietary needs. What are my options?
  17. Will I have access to the internet?
  18. Is there a curfew?
  19. I will be staying at Webster during the summer. Is my room air conditioned?
  20. Are students eligible to apply for housing?
  21. Can I have a TV in my room?
  22. Is there storage space?
  23. How far is my office from Webster?

 

Q: Where is The Webster Apartments located?

A: We are conveniently located on West 34th Street in midtown Manhattan between 9th and 10th Avenues.  It’s only a short walk to the 1, 2, 3, A, C and E subway lines, a five-minute walk to Penn Station and Macy’s Department Store, and only ten minutes to walk to the Empire State Building.

Q: What are the requirements to apply for a room at The Webster?

A: Prospective and current guests must meet the below eligibility requirements to apply and maintain eligibility for housing:

  • Female
  • 18 years or older
  • Employed as a worker or intern in NYC meeting all the below requirements for their respective status:
    • Workers:
      • Working a minimum of 35 hours per week
      • Earning an annual gross income between $30,000 – $85,000 (USD)
      • No record of bankruptcy, eviction, and/or collections on the mandatory tenant screening report run during the application process
    •   Interns (Trainees, Fellows, Clerks, etc.):
      • Working a minimum of 28 hours per week
      • Position may be paid or unpaid
      • Note: undergraduate, graduate, and/or vocational students are not eligible to apply unless they also meet the working requirement of 28 hours per week.

Q: How do I apply?

A: Webster’s eligibility requirements, application process, and required documents vary slightly based on the applicant type (worker or intern). For more specific information on how to apply, please visit our Apply Now page to see more information on the application process based on your applicant type.

Note: Guests reserved under the Summer 2019 Intern Program may click here for details specific to this program.

Q: What will I need to pay prior to check-in?

A: In accordance with Webster’s minimum stay policy, guests are required to pay their initial balance of room & board at least 2 weeks prior to check in.

After the initial stay, your room & board will be due bi-weekly. Payments may be made using any of Webster’s accepted payment methods (see below).

Q: How long can I stay?

A: Our minimum stay is four weeks. Permitting guests to maintain eligibility, they may stay for up to five years (cumulative).

Q: What are your room & board rates*?

A: Webster’s all-inclusive bi-weekly room & board rates are determined by the guest’s status (worker/intern). As full-time permanent workers fulfill our primary missions, their room and board are determined on a sliding scale based on their annual gross income. Eligibility is extended to a secondary mission, full-time interns, whose rates are fixed to a flat rate. For more information about our rates, click here.

Q: What is included in my rate?

A: All room & board rates include:

  • 2 Daily Meals
  • Dorm-style Furnished Room
    • Twin bed with linens, sink, dresser, closet, desk with chair, area rug, etc.
  • Weekly Housekeeping Services
  • Utilities
    • Electric, heat & water
    • Building-wide Wi-Fi
  • Laundry Facilities
  • 24-hour Security
  • Social and professional development events

Q: How much notice do I need to give when I want to move out?

A: Guests are required to give a minimum of 8 weeks’ notice prior to departure by signing the checkout form at the Front Desk. Failure to provide 8 weeks’ notice prior to departure will result in a $600 penalty fee.

Final payment for any balance due for rent or telephone must be made two weeks prior to departure.

A full copy of this policy inclusive of terms, conditions and fees can be requested from the Front Desk at any time during your stay.

Q: What will you provide in my room?

A:  All single guest rooms are approximately 115 sq. ft. and feature a window, closet, and in-room sink. They are furnished with basic dorm-style furniture including a twin bed with linens, dresser, desk with chair, and an area rug.  All guest floors offer multiple shared bath areas with individual showers and shared restrooms.

Q: What time is check in?

A: You may check in any time after 3:00 pm. We are happy to check you in any time thereafter, no matter how late you arrive. Earlier check-in times may be requested after you are confirmed and will be accommodated based on availability.

Guests traveling by car should be aware Webster is located on 34th Street and Dyer Avenue which does not allow for a loading area and limited street parking options. For hourly parking, see local options below:

  • S+P Parking
    Address: 355-363 W 34th St, New York, NY 10001
    Phone: (212) 564-2530
  • iPark
    Address: 435 10th Ave, New York, NY 10001
    Phone: (212) 967-3522

Q: Is there anything special I should bring?

A: You may bring anything that makes you feel at home!  We suggest a small shower caddy to carry your shampoo and soap to and from the showers as well as a robe and a pair of flip-flops.  For more specifics on what Webster permits our guests to bring, please contact our Guest Services Coordinator.

Q: Where can I do laundry?

A: We have three laundry rooms in the building with extended hours 7 days a week.  Laundry rooms feature coin-operated washers and dryers and a coin machine is in our lobby for your use.

Q: Can my friend visit me?

A: Female and male friends are welcome to visit you at Webster. They must sign in and are welcomed to stay until midnight.

Men are never permitted above the first floor unless accompanied by one of our staff members between the designated time frame listed below:

  • Weekday: 9 am – 5 pm
  • Weekends: 12 pm – 5 pm

You may arrange to have a female friend stay overnight on a cot in your room for $50 per night (including breakfast.) You can make the arrangements at our Front Desk.

Q: Can I bring a refrigerator? Can I cook in my room?

A: Refrigerators, cooking and/or heating equipment (inclusive of but not limited to microwaves, coffee machines, hot plates) is not permitted in guest rooms and guests do not have access to a communal kitchen, however, guests do have access to ice, water, beverages and vending machines in various locations throughout the building 24-hours a day.

A variety of beverages (coffee, tea, iced tea, Crystal Light), ice, filtered water, vending machines, and a microwave are located in Webster’s Dining Room which remains open to guests during non-meal times from breakfast through dinner service. Guests also have 24-hour access to the Community Room (2nd Floor) for ice, filtered hot and cold water, vending machines and a microwave.

Guests may keep a small cooler of ice and beverages in their room should they wish to do so.

Q: Do I have the option of not eating my meals at Webster or not using your housekeeping services and paying a lower rate?

A: Weekly rental charges include two daily meals and weekly housekeeping services. Webster does not offer discounted rates for individuals who choose not to take advantage of these benefits.

Q: I have special dietary needs. What are my options?

A: For various reasons, we are not able to provide individualized menus for special dietary needs and it is ultimately the guest’s responsibility to make dietary choices fitting their needs. While the Webster Apartments Dining Services Team strives to provide accurate nutritional information and offer an ingredient list upon request, manufacturers may change their product ingredients without our knowledge and our recipes may be subject to change due to product availability. Please consult Food Service Managers and Supervisors if we can support you with your decisions or provide further dietary information.

Guests who do not choose to take advantage of Webster’s meal services will not receive a credit on their room & board. The Webster Apartments cannot make special dietary or meal time accommodations.

Q: Will I have access to the internet?

A: Free Wi-Fi is available to all guests throughout the building. Pay-to-use computers and printers are also available in our library.

Q: Is there a curfew?

A: Webster does not have a curfew, however, for security reasons, we lock our Front Door at midnight After midnight, guests must ring our doorbell and our 24-hour security guard will open the door.

Q: I will be staying at Webster during the summer. Is my room air conditioned?

A: Although Webster does not have central air, air conditioners are available to rent for a small fee.

Q: Are students eligible to apply for housing?

A: Prospective and current guests must meet one of our eligibility requirements. Undergraduate, graduate, and/or vocational students are not eligible to apply unless they also meet one of the eligibility requirements.

Q: Can I have a TV in my room?

A: Guests may install a TV in their room, however, cable access is unavailable. The following televisions are available in the communal areas: (2) with full cable access and (5) with Sling TV which provides cable access and application logins (i.e. Netflix, Amazon Prime, etc.)

Q: Is there a storage space?

A: Current guests are permitted to store up to 2 luggage pieces during their stay.

Q: How far is my office from Webster?

A: Google maps will help to navigate through the city. The multiple transportation options (walking man, train, car, bike) will show you specific routes and approx. arrival times for the mode of transportation of your choosing. NYC subways are included in Google Map’s train directions.